Resume

  • Dec 2022 – Present
    Technical Support Representative – Takara Belmont USA. This is my full-time job to keep my afloat when I am not busy freelancing, blogging or making art. Takara Belmont manufactures dentist chairs and beauty equipment. My responsibilities are to respond to technician calls when they are seeking troubleshooting or part numbers. I am also a technical writer for updating technical service manuals.
  • Dec 2017 – Present
    Web Content Manager – Connecting The Dots: Newborn Screening (Non-profit Organization). Utilizing a pre-designed WordPress theme, I have been customizing and arranging content. Through much patience and from my educational background, I taught the owner of the business how to use WordPress and how to become more independent with adding her own content.
  • Apr 2009 – Present
    Blogger – Writing articles at FiggiRiggi.com. FiggiRiggi is a fig propagation information website that I created years ago when it was formally known as figgiriggi.wordpress.com. I write about growing fig trees in the North East zone 7a, recipes and troubleshooting when things don’t go quite as planned. I will soon write articles reviewing restaurants that have fig dishes.
  • Aug 2011 – July 2022
    Inventory Researcher – Macy’s Inc. I work as a Inventory Cycle Count Researcher at Macy’s Inc. I made inventory adjustments, used VBS to streamline Excel form productivity and investigated missing merchandise. I was also a technical writer, writing SOP production manuals, guides and tutorials for the use of software and to help staff troubleshoot problems to reduce placing tickets to the IT department. My general audience was non-technical lay persons and most of them preferred to see images or illustrations in the instructions.
  • April 2011 – Nov 2019
    General Manager while I built a business as a co-founder around a CMS social networking dating website called Smoothe Date. It grew over 2000 memberships in 6 months. I performed most of the technical work of setting up the website and the art direction on choosing the design for what our customers wanted.
  • May 2008 – April 2011
    Visual Effects Freelance artist. Produced rotoscoping content for a full featured film and with the UVPHACTORY for an Animal Planet television program called Animal Gladiators.
  • June 2005 – May 2008
    Animation Instructor, Assistant Director of Professional Services, and travel coordinator for a SIGGRAPH conference. Invited speakers to come from across the country to give presentations and advice to the students. I instructed students on using specialized graphics software such as Adobe After Effects, Photoshop, Flash and Autodesk Maya.